Common questions
General
What does Bin Caddie do?
Bin management on the Sunshine Coast: we put your bins out and bring them back in on collection day (bin placement), clean them after they're emptied, empty overflowing bins and take away rubbish. We look after holiday rentals, Airbnbs, homes, body corporates and complexes from Caloundra to Noosa.
How much does it cost?
Bin placement starts at $80 a month (complexes from $100), ex GST. Wheelie bin cleaning is from $12.50 a bin on a fortnightly plan or $30 for a single clean. A bin empty is $70 for the first bin and $35 for each extra bin. Rubbish removal is priced from a photo. You see your price online in under a minute at bincaddie.com.au/book.
Which areas do you cover?
The Sunshine Coast from Caloundra and Pelican Waters up to Noosa, Tewantin and Eumundi, including Kawana, Maroochydore, Mooloolaba, Buderim, Coolum, Peregian and the hinterland around Nambour and Yandina.
How do I know the job was done?
Every visit is recorded with a time and location stamped photo, so you have proof the bins went out, came in or were cleaned.
Do I need to be home?
No. Most of our customers are away or the property is a holiday rental. Add a gate code or where the bins live when you book and we take care of the rest.
Is there a lock-in contract?
No lock-in. You can cancel any time.
How do I book?
Get your price and request a booking online at bincaddie.com.au/book. There's no payment to book, and we confirm within an hour. Or call 0418 475 510.
Bin placement
What is bin placement?
We put your bins out to the kerb before the council truck comes and bring them back in after collection, every week, so you never have to think about bin day.
How much is bin placement on the Sunshine Coast?
$80 a month (complexes from $100), ex GST, with no lock-in. Bin cleaning can be added on top.
Do you know which bins go out each week?
Yes. We track your council collection day and whether it's a recycling or green waste week, so the right bins go out every time.
Do you help seniors and people with disability?
Yes. We take bins out and in for seniors, people with a disability and NDIS participants who can't easily get them to the kerb.
Bin cleaning
When are the bins cleaned?
On your council collection day, straight after the bins have been emptied, so they're clean and odour free.
How much does bin cleaning cost?
Wheelie bins are $30 each for a single clean, or less on a regular plan: $12.50 a bin fortnightly, $15 every 4 weeks or $22.50 quarterly. Commercial sized bins are from $70 for a single clean. Prices ex GST.
Do I need to be home for a bin clean?
No. Just leave your bins out on the day they're emptied. We clean them inside and out and put them back, so it's done while you're at work or away.
How often should bins be cleaned?
Every 4 weeks suits most homes. Holiday rentals with regular guests are best fortnightly so the bins are always odour free. Quarterly works for light use.
Rubbish removal and bin emptying
How does rubbish removal work?
Send a photo and a short description of what needs to go. We reply within an hour with a price and a pickup day. Leave it out front and we take it away.
What won't you take?
We don't take chemicals, paint, gas bottles, asbestos.
How much is a bin empty?
$70 for the first bin and $35 for each extra bin, ex GST. Handy when guests overfill the bins between collections.
Holiday rentals
Why use a bin service for a holiday rental?
Guests don't know your bin day and often leave bins full or out on the street. We put them out and bring them in every collection day, clean them so they don't smell, and empty them when guests overfill them, with a stamped photo every visit.
How much is it for a holiday rental?
Bin placement is $80 a month ex GST. Packages with bin cleaning every 4 weeks or every fortnight are on the holiday rentals page.
Do my guests need to do anything with the bins?
No. Guests don't need to know your bin day or take bins out. We put them out, bring them in, and if guests leave extra rubbish behind we can take that away too.
Can you look after several properties?
Yes. We work with agencies and owners with many properties across the Sunshine Coast. All your properties go on one invoice at the end of each month, and if you need it set up differently (per property, per owner or with your own references) we'll tailor it to suit.
Body corporates and complexes
Do you service body corporates and complexes?
Yes. We take every unit's bins out and in each week, and clean them on a regular plan. Bin placement for complexes starts at $100 a month ex GST.
Can you handle commercial sized bins?
Yes. We move and clean everything from wheelie bins to commercial sized bins.
How are complexes billed?
We invoice the body corporate or managing agent at the end of each month, with the building name and CTS number on every invoice. Need work orders, references or a different billing setup? Just let us know and we'll tailor it to suit.